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Event Information · Toronto 2026

FAQs

Find answers to common questions about attending CHFA NOW Toronto—from registration to what to expect on-site.

Event Information · Toronto 2026

FAQs

Find answers to common questions about attending CHFA NOW Toronto—from registration to what to expect on-site.

Registration

You can register online before the advanced online registration deadline (August 28, 2026) or on-site during the show (September 25-27, 2026). Business ID and photo ID are required to register on-site or to pick up your badge holder.

Cost to access CHFA NOW differs based on your business type. Please refer to the CHFA NOW Attendee Policies for more information.

Membership applications cannot be completed onsite. To access member benefits at the show, your CHFA Membership must be approved by September 18. Click here to apply.

Enercare Centre, Hall A

Attendee On-site Registration and Badge Pick-up Hours:

  • Friday, September 25– 8:00 am – 6:00 pm
  • Saturday, September 26 – 8:00 am – 5:00 pm
  • Sunday, September 27 – 8:30 am – 4:00 pm


Automotive Building, 2nd Floor – Badge Pick-up Station:

  • Friday, September 25– 8:00 am – 6:00 pm


NOTE: Registration is not available at the Automotive Building on Friday. Only badge pick-up with Photo ID.

Photo ID is required to pick up your badge and badge holder.

CHFA trade shows are not open to the general public. All attendees registering on-site will be required to provide proof that their company is involved in the industry. Click here for all acceptable proof of industry involvement and policies.

As a reminder, your badge must be visible at all times to access the trade show hall and conference sessions. You can print your badge using the print-at-home badge sent to you via email, or pick it up on-site. You will also need to pick-up your badge holder on-site. Photo ID that matches your badge must be show to pick-up your badge holder.

Exhibitor On-site Registration and Badge Holder Pick-Up Hours

Location: Exhibitor Registration Desk, Enercare Centre – Hall C

  • Thursday, September 24 – 11:00 am – 6:00 pm
  • Friday, September 25 – 8:00 am – 6:00 pm
  • Saturday, September 26 – 8:00 am – 5:00 pm
  • Sunday, September 27 – 8:30 am – 2:00 pm

NOTE: Photo ID and proof of employment in the industry is required for on-site registrations.

Eligibility

CHFA NOW is a trade only event that is open to individuals currently working within the natural, organic and wellness industry. Please refer to our CHFA NOW Attendee Policies for more information.

Note: CHFA trade shows are not open to the general public. All attendees will be required to provide proof that their company is involved in the industry.

Leading suppliers, manufacturers, distributors and brokers of natural, organic and wellness products exhibit. Click here for the Exhibitor List.

There is no limit on how many samples you can take away from the show, but please be respectful and ask exhibitors or CHFA staff for permission. Not all products on display at booths or sampling tables are intended as samples for everyone to take.

Yes. CHFA encourages a healthy work/life balance, and children under the age of 18 are welcome to attend the show when supervised by a responsible adult at all times.

Children must ask permission before taking samples or items from exhibitor booths or sampling tables.

Please note:

  • Children require a $30 child pass
  • Babies and infants “in arms” attend free of charge
  • Infants and children under 16 are not permitted within conference sessions
  • CHFA NOW is a professional business environment where alcohol may be served throughout the venue

Please review our Child Policy.

There are dedicated family/universal rooms located on the show floor and near Entrance Hall C at Enercare Centre as well as on the main floor at the Beanfield Centre. These rooms are indicated on our show maps.

Wheeled carts (including luggage) are not permitted on the show floor. A coat check area is provided free of charge for attendees to store wheeled carts while visiting the show.

Drone Policy

For the safety and privacy of all attendees, the use of drones (Remotely Piloted Aircraft Systems, UAVs, UAS, etc.) is strictly prohibited at our event, both indoors and outdoors.

This decision aligns with the venue’s policy, which requires any drone operation to be pre-approved 30 days in advance. Approval is contingent on meeting stringent requirements, including holding a Federal Pilot License with Advanced Operations rating, securing Flight Authorization from NAV Canada, and providing $2 million in drone-specific liability insurance.

Given these rigorous requirements and the potential risks involved, we have chosen to prohibit drone usage during the event to ensure a safe and enjoyable experience for everyone.

We appreciate your understanding and cooperation.

The Enercare Centre and Beanfield Centre are designed to be an accessible facility, including open spaces, ramps and elevators, and wheelchair-accessible stalls and restrooms throughout both venues. If you require any additional medical-related exemptions or accommodations to attend CHFA NOW, please contact events@chfa.ca.

At the Show

CHFA NOW offers a variety of food options throughout the event, including on-site concessions and food trucks.

Highlights include:

  • Rise & Unite Breakfast (Friday, Automotive Centre) – included for Conference Pass holders. Non-members will require a Conference Pass to attend.
  • Networking Corner refreshments – snacks and beverages will be available during conference hours for Conference Pass holders. Non-members will require a Conference Pass to access this area.
  • Retailer perks, including breakfast access and food truck vouchers 


Food trucks and concession stands are available for all attendees to purchase meals throughout the weekend. CHFA Member Retailers get food truck vouchers – perks of being a Member!

We’re taking steps across CHFA NOW – from planning through to the show floor to minimize our footprint:

Sustainable Venue
Hosted at a LEED® Platinum-certified facility committed to green operations

Food Recovery
Donating surplus food and samples to Second Harvest

Waste Diversion
Working with partners to recycle and compost wherever possible

Paperless Experience
Digital show guide and QR codes to reduce printed materials

Small actions make a big difference. Here’s how you can help reduce your impact while attending:

  • Bring Reusables
    • Use a refillable water bottle or coffee cup
  • Go Digital
    • Access information through QR codes instead of printing
  • Reduce Waste
    • Recycle properly and break down cardboard before disposal
  • Save Energy
    • Turn off lights and adjust the thermostat when leaving your hotel room
  • Give Back
    • Return your badge holder in the Terra Cycle bins at registration before you leave
  • Exhibitors:
    • Consider donating leftover samples at the end of the show

Have an idea? We’re always looking for new ways to improve.
Share your sustainability ideas with us at info@chfa.ca.

Travel

Access is available by foot, car, or public transit. Access to Exhibition Place is available by foot, bicycle, car, or public transit (streetcar, GO train, bus). For directions, as well as parking info, click here.

We’re excited to offer discounted hotel rates and flights for our attendees and exhibitors travelling to the show! Check out this page for further information and booking deadlines.

Shuttle buses will be running Friday, September 25 to Sunday, September 27 from the following hotels:

  • Hyatt Regency Toronto
  • Delta Hotels Toronto
  • Marriott City Centre


There is no shuttle service from Hotel X.

Check back for the shuttle schedule in August.

General

The CHFA Industry Achievement Awards is on September 25, 2026 at CHFA NOW Toronto.

CHFA NOW Vancouver: April 30 – May 2, 2027.

CHFA NOW Toronto: September 24 – 26, 2027.

Uber Voucher Program FAQ

The Uber Voucher program is part of our new Retailer VIP Package for CHFA NOW Toronto to help retailers save on rides to and from the show. It is only available to retailer attendees who registered by August 29, 2025. There are limited vouchers available each day and limited to one per attendee per day. The program will be running between Friday, September 19 to Sunday, September 21.

You will need to click the voucher link in the email provided by CHFA to add the voucher to your Uber account on your phone. The voucher is limited to one per person.

You need to have the latest version of the Uber app installed on their smartphone to claim the voucher. Please visit the Google Play Store (for Android phones) or the Apple App Store (for iPhones) to download the Uber app and create an account. More detailed instructions can be found on the Uber website here. 

The voucher value is $40 per day. If the ride cost including tips exceeds the voucher value, your personal payment method will be charged.

It will be applied automatically to your trip total if it is used during the valid dates and times and meets the valid pickup/drop-off location(s), which is indicated in the email CHFA sends with the voucher links.

Here are the valid dates & times and valid pickup/drop-off locations:  

  • Friday, September 19 from 6:00 AM – 10:00 PM ET 
    • Valid for travel with pickup and drop-off at Exhibition Place, Automotive Building & Enercare Centre 
  • Saturday, September 20 from 6:00 AM – 10:00 PM ET 
    • Valid for travel with pickup and drop-off at Exhibition Place, Automotive Building & Enercare Centre 
  • Sunday, September 21 from 6:00 AM – 7:00 PM ET 
    • Valid for travel with pickup and drop-off at Exhibition Place, Automotive Building & Enercare Centre

Thank you for your patience. Although we’d love to provide a voucher for everyone, there are limited quantities of vouchers available each day (Friday-Sunday), and it is claimed on a first–come, first-served basis.

If you are having issues with redeeming the voucher, please ensure the voucher you are claiming is for the correct date, time and pickup/drop off location that is referenced in the email.

If you are having issues with requesting a ride, contact Uber support, click here for details.

A different Uber voucher is available for each day and are only valid for the date and time period specified in the email sent by CHFA. Once the voucher expires, it is no longer available in your wallet.

Yes, you can claim all the Uber vouchers ahead of time to save them in your wallet and use them during the valid time period specified in the email sent by CHFA. Once a voucher expires, it is no longer available in your wallet.

Parking Voucher Program FAQ

The parking voucher program is part of our Retailer VIP Package for CHFA NOW Toronto to help retailers save on transportation costs to and from the show. It is only available to retailer attendees who registered by August 29, 2025. There are limited parking vouchers available each day and limited to one per attendee per day.  

Instructions on how to claim the voucher will be shared via email and found below. The program will be running from Friday, September 19 to Sunday, September 21 during certain time periods. The vouchers cannot be exchanged for cash and are only valid for parking at the Enercare Centre lot 853. Getting a voucher one day does not guarantee you’ll get a voucher the next day.

Each parking voucher will cover one day of parking (7 AM – 11 PM) only at the Enercare Centre surface parking lot located between BMO Field and Enercare Centre. It can be accessed via Princes’ Boulevard to Nunavut Road.  The entrance to the parking lot is on the east side of Nunavut Road. 

IMPORTANT: Before entering the parking lot, you must show the attendant your printed retailer badge AND the digital parking pass linked in the email sent on Thursday, September 18, using your mobile device (printing is not required).  

Attendants will only be validating vouchers at these times: 

  • Friday, September 19 – 7:00 AM – 4:00 PM  
  • Saturday, September 20 – 7:00 AM – 3:00 PM  
  • Sunday, September 21 – 7:00 AM – 2:00 PM

     

a) Before you enter the parking lot, make sure you have the parking pass loaded on your phone (linked in the email sent to you on Thursday, September 18), AND your printed badge with you. Unfortunately, if you don’t have your printed badge, we cannot validate your parking.

b) When you enter the lot, a parking attendant will validate your parking. Once an attendant validates your parking, your badge will be stamped. Only one parking pass is allowed per attendee per day.

c) You can drive in and out of the parking lot ONLY when the attendant is present during the times below:

  • Friday, September 19 – 7:00 AM – 4:00 PM
  • Saturday, September 20 – 7:00 AM – 3:00 PM
  • Sunday, September 21 – 7:00 AM – 2:00 PM

d) Your parking voucher is valid for one day only from 7 AM to 11 PM that day. You will need to validate your parking each day you arrive.

Parking must be validated each day from September 19 to September 21 and is valid from 7:00 AM to 11:00 PM only. Re-entry to the parking lot is allowed only when the attendant is on-site:

  • Friday, September 19 – 7:00 AM – 4:00 PM
  • Saturday, September 20 – 7:00 AM – 3:00 PM
  • Sunday, September 21 – 7:00 AM – 2:00 PM

PLAN YOUR VISIT

ATTENDEE POLICIES